Advisory Services & Strategic Operations Management

Advisory Service

Advisory Services

  • Market Research, Insights & Expansion Strategy.

  • Financial Planning, Budgeting & Restructuring.

  • Digital Transformation & Omnichannel Integration.

  • Customer Experience Design & Store Optimization.

retail advisory services

Third-party Operations & Management

  • Business operations, development, and recruitment

  • Staff training and leadership.

  • Inventory and visual merchandising optimization.

  • Customer service excellence.

My promise

I draw on my 20+ years’ experience to catalyze innovation and foster growth for retailers pivoting their businesses.

Employee Experience

  • Crafting Employee Experience Strategies to attract, engage, and retain top talent.

  • Designing Effective Training Programs to empower teams and drive performance.

  • Inspiring Leadership & Team Building with a focus on diversity and inclusion.

  • Fostering Commitment to improve employee satisfaction and company success.

retail advisory consulting

Start-up Design

  • Framework creation, including entity set-up, positioning, and organizational structure.

  • Guidance with best practices sharing.

  • Funding and capital raising.

  • Advisory board participation.

 

Track record highlights

 

Grew sales by 250% in 6 months in the medical industry.

 

Turned a struggling retail division into a profitable entity.

 

Led 300+ people from recruitment to retention, and fostered career growth.

 

Founded a DTC luxury shoe brand, from production to Go-to-Market.

Advisory Service

Speaking engagements

As a retailer, educator and entrepreneur, I am regularly invited to speak at international industry conferences, and to share my expertise with retail professionals, university and college students.

I galvanize stakeholders by providing them innovative opportunities to fight industry predictability, and deliver tangible business results.

 

Select past engagements include

 

‘The art of inspirational sales’

Maison Birks (Birks Group)

 

‘Client engagement in the store’

L’Occitane annual international Conference

‘Inspirational leadership’

Rimowa (LVMH Group) Annual Retail Summit

 

‘Innovative client experiences’  

French Trade Advisors annual conference

‘The future of retail’

Decathlon annual executive meeting

 

‘Memorable customer service’

BPI France